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Last checked 1m ago
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Simbase is up

No incidents right now.

Official status page: https://status.simbase.com · Polled every 5 minutes · 28 components tracked

Simbase is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time Simbase status, recent outages, and incident history — pulled directly from Simbase's official status page at https://status.simbase.com every 5 minutes. Pingoru tracks 28 Simbase services and has captured 43 incidents in the last 90 days (98.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Simbase reports a new incident — free for 5 monitors, no credit card.

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Simbase uptime 98.75% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 59m
    Started Jun 11, 2026, 10:21 AM UTC · Resolved Jun 11, 2026, 03:21 PM UTC
    Data Connectivity
    Timeline · 5 updates
    • investigating · Jun 11, 2026, 10:21 AM UTC

      Data service degradation affecting Green SIM profile. Devices may have difficulty establishing new data sessions. Existing sessions remain unaffected. Affected countries: XX

    • investigating · Jun 11, 2026, 10:41 AM UTC

      [2026-06-11 10:06:45] - Incident status was updated. Summary: Investigating degradation in data service performance. Devices may have difficulty establishing new data sessions. Existing sessions remain unaffected. Actively monitoring the situation.

    • identified · Jun 11, 2026, 12:00 PM UTC

      [2026-06-11 11:48:59] - Incident status was updated. Summary: Performance degradation affecting data services for devices on a specific IMSI range has been identified. Devices may experience difficulties establishing new data sessions, while existing active sessions remain unaffected. Engineering teams are actively working to resolve the issue and the situation is being continuously monitored.

    • identified · Jun 11, 2026, 02:01 PM UTC

      [2026-06-11 13:53:36] - Incident status was updated. Summary: Gradual recovery observed for performance degradation affecting data services. Some devices may still experience intermittent difficulties establishing new data sessions while recovery continues. Existing active sessions remain unaffected. Engineering teams remain actively engaged working toward full resolution.

    • resolved · Jun 11, 2026, 03:21 PM UTC

      [2026-06-11 15:09:31] - Incident status was updated. Summary: The incident has been resolved and service is being closely monitored.

    Latest: [2026-06-11 15:09:31] - Incident status was updated. Summary: The incident has been resolved and service is being closely monitored.

  2. Resolved 8h
    Started Jun 10, 2026, 09:21 AM UTC · Resolved Jun 10, 2026, 05:21 PM UTC
    Timeline · 4 updates
    • investigating · Jun 10, 2026, 09:21 AM UTC

      Devices are experiencing failures when establishing data sessions on 4G networks using the Blue SIM profile. The issue is affecting a limited number of devices and is being investigated with the network operator. Affected countries: XX

    • investigating · Jun 10, 2026, 09:41 AM UTC

      [2026-06-10 09:10:19] - Incident status was updated. Summary: Investigating data session establishment failures on 4G network affecting a limited number of devices. Issue appears related to a previous fix and work is ongoing to identify and resolve the problem.

    • monitoring · Jun 10, 2026, 03:41 PM UTC

      [2026-06-10 15:23:10] - Incident status was updated. Summary: A fix has been applied to address the connectivity issue. Session counts are recovering and the situation continues to be monitored.

    • resolved · Jun 10, 2026, 05:21 PM UTC

      [2026-06-10 17:18:52] - Incident status was updated. Summary: The issue has been resolved with devices continuing to recover. A formal root cause analysis is pending and will be shared once available.

    Latest: [2026-06-10 17:18:52] - Incident status was updated. Summary: The issue has been resolved with devices continuing to recover. A formal root cause analysis is pending and will be sh…

  3. Resolved 2d 20h
    Started Jun 05, 2026, 01:08 PM UTC · Resolved Jun 08, 2026, 09:51 AM UTC
    Data Connectivity
    Timeline · 2 updates
    • investigating · Jun 05, 2026, 03:08 PM UTC

      We are currently experiencing issues with the O2 network in the UK. As a precautionary measure, we have temporarily restricted access to O2 while we work with our roaming partner to investigate the root cause. Affected devices may show as connected to O2 but will not have active data. We recommend ensuring your device is configured to automatically select a network, as alternative supported networks : EE, Three, and Vodafone remain fully operational. We will provide further updates as our investigation progresses. We apologise for any inconvenience caused. Please note: this issue affects Black Profile SIMs used in the UK only.

    • resolved · Jun 08, 2026, 09:51 AM UTC

      The issue affecting O2 connectivity in the UK has now been resolved. The root cause was identified as a firewall configuration issue within the VPLMN side , and service on O2 UK should now be fully restored.

    Latest: The issue affecting O2 connectivity in the UK has now been resolved. The root cause was identified as a firewall configuration issue within the VPLMN side , and service on O2 UK sh…

  4. Resolved 3d 23h
    Started Jun 04, 2026, 02:20 PM UTC · Resolved Jun 08, 2026, 01:40 PM UTC
    Timeline · 4 updates
    • identified · Jun 04, 2026, 02:20 PM UTC

      Connectivity issues and service degradation reported on mobile network in Guinea. Network provider is investigating the incident affecting service availability. Affected countries: GN

    • investigating · Jun 04, 2026, 02:20 PM UTC

      [2026-06-04 13:48:25] - Incident status was updated. Summary: Investigating connectivity issue affecting devices in Guinea network. Customers may experience intermittent connectivity and service degradation. Team is actively working to identify root cause and restore normal service.

    • identified · Jun 04, 2026, 02:21 PM UTC

      [2026-06-04 13:58:57] - Incident status was updated. Summary: Network operator has confirmed an ongoing incident within their infrastructure that may be impacting service availability. The situation is being actively monitored and coordinated with the operator's team, with further updates to follow as more information becomes available.

    • resolved · Jun 08, 2026, 01:40 PM UTC

      [2026-06-08 13:30:41] - Incident status was updated. Summary: Connectivity in Guinea has been confirmed as fully operational. Services have recovered and traffic is processing normally.

    Latest: [2026-06-08 13:30:41] - Incident status was updated. Summary: Connectivity in Guinea has been confirmed as fully operational. Services have recovered and traffic is processing norm…

  5. Resolved 36m
    Started May 28, 2026, 01:28 PM UTC · Resolved May 28, 2026, 02:05 PM UTC
    Carrier ProvisioningCarrier Provisioning
    Timeline · 3 updates
    • investigating · May 28, 2026, 01:28 PM UTC

      We have identified an increase in provisioning errors affecting Blue and Yellow Profile SIMs. As a result, some SIMs may fail to Enable and remain stuck in the “Enabling” state. As a precaution, we recommend that customers avoid disabling Blue/Yellow Profile SIMs until further notice. SIMs that are already enabled and in session are not affected.

    • monitoring · May 28, 2026, 01:38 PM UTC

      Provisioning rates for Blue and Yellow Profile SIMs have returned to normal, and we are seeing stable performance across the platform. We will continue monitoring the situation closely.

    • resolved · May 28, 2026, 02:05 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Simbase outage history

21 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 26 incidents View full outage history →