Simbase experienced a notice incident on November 12, 2025, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 12, 2025, 12:20 PM UTC
Signaling traffic decline observed, potentially affecting connectivity for Blue SIM profile in the Netherlands. This may impact mobile data and voice services. Affected countries: NL
- investigating Nov 12, 2025, 12:20 PM UTC
[2025-11-12 12:12:56] - Incident status was updated to "investigating". Summary: A decline in signalling traffic has been observed, causing call setup and SMS failures. The issue is being investigated as a priority.
- monitoring Nov 12, 2025, 12:40 PM UTC
[2025-11-12 12:23:35] - Incident status was updated to "monitoring". Summary: Signalling levels are recovering to normal. Monitoring continues as the root cause is investigated.
- resolved Nov 17, 2025, 11:40 AM UTC
[2025-11-17 11:33:02] - Incident status was updated to "resolved". Summary: The reported incident has been resolved with no further issues observed.