Shopify Outage History

There were 4 Shopify outages since April 24, 2026 totaling 21h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.shopifystatus.com

Major April 29, 2026

Merchants may experience issues when trying to access the Shopify admin

Detected by Pingoru: Apr 29, 2026, 01:14 PM UTC
Resolved: Apr 29, 2026, 03:23 PM UTC
Duration: 2h 9m

Affected: Admin

Timeline · 6 updates

investigating Apr 29, 2026, 01:14 PM UTC

Merchants may experience issues when trying to access the Shopify admin. This is also affecting Partners trying to access the developer dashboard. We are investigating into the issue and will keep you updated.
investigating Apr 29, 2026, 01:25 PM UTC

We are investigating and will keep you updated.
identified Apr 29, 2026, 01:44 PM UTC

We've identified the problem admin and we're implimenting a solution.
monitoring Apr 29, 2026, 01:47 PM UTC

This issue has been resolved and is being monitored.
monitoring Apr 29, 2026, 02:52 PM UTC

This issue has been resolved and is being monitored.
resolved Apr 29, 2026, 03:23 PM UTC

Between 12:50 UTC and 13:50 UTC, we experienced database related issues that caused errors in Shopify store admins and the Dev Dashboard. A fix was implemented at 13:50 UTC which resolved the issues. The monitoring period for this issue has ended and no further impact has been observed.

Read the full incident report →

Minor April 28, 2026

Some merchants may experience delays or failures related to Shopify Flow and Webhooks

Detected by Pingoru: Apr 28, 2026, 02:46 PM UTC
Resolved: Apr 28, 2026, 09:21 PM UTC
Duration: 6h 35m

Affected: AdminAPI & MobileThird party services

Timeline · 8 updates

investigating Apr 28, 2026, 02:46 PM UTC

We are investigating the issues related to Shopify Flow Webhooks and will keep you updated.
investigating Apr 28, 2026, 03:03 PM UTC

We are still investigating and will continue to keep you updated.
investigating Apr 28, 2026, 04:29 PM UTC

We are working to resolve the issue, and will continue to keep you updated.
investigating Apr 28, 2026, 05:14 PM UTC

We are still working to resolve the issue.
investigating Apr 28, 2026, 06:30 PM UTC

We are seeing improvements in delay times, and are continuing to monitor that.
investigating Apr 28, 2026, 07:34 PM UTC

We are still working on improvements in delay time and to resolve the issue.
monitoring Apr 28, 2026, 08:33 PM UTC

This issue has been resolved and is being monitored.
resolved Apr 28, 2026, 09:21 PM UTC

Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Read the full incident report →

Minor April 24, 2026

Analytics and reports may not show updated information.

Detected by Pingoru: Apr 24, 2026, 02:01 PM UTC
Resolved: Apr 24, 2026, 11:41 PM UTC
Duration: 9h 40m

Affected: Reports and Dashboards

Timeline · 9 updates

investigating Apr 24, 2026, 02:01 PM UTC

Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.
investigating Apr 24, 2026, 02:19 PM UTC

We are continuing to investigate and will keep you updated.
identified Apr 24, 2026, 03:42 PM UTC

We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
identified Apr 24, 2026, 04:37 PM UTC

We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
identified Apr 24, 2026, 05:47 PM UTC

We've identified the problem impacting analytics and reports. A resolution is in progress.
identified Apr 24, 2026, 06:56 PM UTC

We've identified the problem impacting analytics and reports. A resolution is in progress.
identified Apr 24, 2026, 08:03 PM UTC

We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
monitoring Apr 24, 2026, 10:07 PM UTC

This issue has been resolved and is being monitored.
resolved Apr 24, 2026, 11:41 PM UTC

Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Read the full incident report →

Minor April 24, 2026

Order details pages may not show fulfilled line item cards in Admin and POS

Detected by Pingoru: Apr 24, 2026, 12:08 AM UTC
Resolved: Apr 24, 2026, 02:58 AM UTC
Duration: 2h 50m

Affected: Admin

Timeline · 4 updates

investigating Apr 24, 2026, 12:08 AM UTC

Some merchants may be experiencing issues seeing fulfilled items or line-items cards in their Admin, POS and other Apps that show fulfilled items. Please note, the underlying fulfillments are unimpacted and still being fulfilled. Customers are able to make orders as normal.
identified Apr 24, 2026, 12:27 AM UTC

We have identified the problem impacting Order details showing fufillment items and are working on a solution.
identified Apr 24, 2026, 01:38 AM UTC

We have identified the problem impacting Order details showing fufillment items and are working on a solution.
monitoring Apr 24, 2026, 02:47 AM UTC

This issue has been resolved and is being monitored.

Read the full incident report →

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