Restaurant365 incident

Blank DSS and Labor Details Grid

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on July 1, 2025 affecting Customer Databases, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 03:56 PM UTC
Resolved
Jul 01, 2025, 04:47 PM UTC
Duration
50m
Detected by Pingoru
Jul 01, 2025, 03:56 PM UTC

Affected components

Customer Databases

Update timeline

  1. investigating Jul 01, 2025, 03:56 PM UTC

    We are currently investigating intermittent reports of DSS and Labor Details grids appearing blank for some users.

  2. identified Jul 01, 2025, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 01, 2025, 04:47 PM UTC

    This incident has been resolved, and we are seeing recovery.