Restaurant365 experienced a notice incident on March 11, 2026 affecting Customer Databases and My Reports, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Customer DatabasesMy Reports
Update timeline
- identified Mar 11, 2026, 03:49 PM UTC
We have identified the root cause preventing Tip Rules from generating and are currently implementing a fix.
- monitoring Mar 11, 2026, 04:25 PM UTC
The fix has been implemented, and we are currently monitoring to confirm the issue is fully resolved
- resolved Mar 11, 2026, 06:09 PM UTC
The incident has been resolved and we continue to see reports of full recovery.