Resolved after 2 hours 19 minutes, affecting Customer Databases and My Reports, on March 11, 2026.
The fix has been implemented, and we are currently monitoring to confirm the issue is fully resolved
Affected components
Customer DatabasesMy Reports
Update timeline
- identified Mar 11, 2026, 03:49 PM UTC
We have identified the root cause preventing Tip Rules from generating and are currently implementing a fix.
- monitoring Mar 11, 2026, 04:25 PM UTC
The fix has been implemented, and we are currently monitoring to confirm the issue is fully resolved
- resolved Mar 11, 2026, 06:09 PM UTC
The incident has been resolved and we continue to see reports of full recovery.
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