Restaurant365 incident

Reports of slowness for payments to be calculated

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on April 7, 2026 affecting R365 Payroll, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 05:57 PM UTC
Resolved
Apr 08, 2026, 12:04 AM UTC
Duration
6h 6m
Detected by Pingoru
Apr 07, 2026, 05:57 PM UTC

Affected components

R365 Payroll

Update timeline

  1. identified Apr 07, 2026, 05:57 PM UTC

    The root cause has been identified, and a fix is currently being implemented.

  2. monitoring Apr 07, 2026, 07:28 PM UTC

    A fix has been implemented and we are now monitoring the results

  3. monitoring Apr 07, 2026, 09:44 PM UTC

    We are continuing to monitor the fix implemented to ensure full recovery

  4. resolved Apr 08, 2026, 12:04 AM UTC

    We are continuing to see recovery and now consider this incident resolved.