Resolved after 3 hours 29 minutes, affecting Customer Databases, on September 29, 2026.
We have confirmed that emails services are working as expected, and this incident has been resolved
Affected components
Customer Databases
Update timeline
- investigating Sep 29, 2026, 05:35 PM UTC
We are investigating reports that certain emails sent from R365 are not sending as expected.
- identified Sep 29, 2026, 06:04 PM UTC
Our team has identified the root cause of these troubles, and a fix is being prepared.
- resolved Sep 29, 2026, 09:04 PM UTC
We have confirmed that emails services are working as expected, and this incident has been resolved
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