Restaurant365 experienced a minor incident on October 5, 2026 affecting POS Integrations (DSS Polling), lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
POS Integrations (DSS Polling)
Update timeline
- investigating Oct 05, 2026, 01:08 PM UTC
We are investigating reports that certain DSS imports are delayed.
- identified Oct 05, 2026, 02:05 PM UTC
The root cause of this issue has been identified, and a fix has been deployed. We're seeing recovery and missing DSS imports will begin flowing.
- monitoring Oct 05, 2026, 02:57 PM UTC
We are seeing recovery and monitoring for outliers.
- resolved Oct 05, 2026, 04:29 PM UTC
This incident has been resolved. If DSS imports are still missing, please contact our support team here: https://help.restaurant365.net/en/support/home