Restaurant365 experienced a major incident on February 19, 2026 affecting Client Polling, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Client Polling
Update timeline
- investigating Feb 19, 2026, 05:32 PM UTC
We are investigating reports that certain Radar customers are experiencing an outage with Client Polling.
- monitoring Feb 19, 2026, 05:44 PM UTC
We've implemented a fix for this polling outage, and we're monitoring recovery.
- resolved Feb 19, 2026, 08:03 PM UTC
Missing data has been polled, and this module is fully operational. Any further troubles can be addressed by our support team here: https://help.restaurant365.net/en/support/home