Is Restaurant365 down?
Last checked 19m agoNo incidents right now.
Restaurant365 is operational right now. Last checked 19m ago; the most recent incident resolved 7d ago.
Real-time Restaurant365 status, recent outages, and incident history: pulled directly from Restaurant365's official status page at status.restaurant365.com every 5 minutes. Pingoru tracks 23 Restaurant365 services and has captured 18 incidents in the last 90 days (99.66% uptime). Get email, Slack, Discord, or webhook alerts the moment Restaurant365 reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Customer Databases
Timeline · 4 updates
- investigating · Oct 05, 2026, 01:41 PM UTC
We are investigating reports that certain customers are seeing errors when attempting to login.
- identified · Oct 05, 2026, 02:08 PM UTC
We've identified the root cause of login troubles. A fix is being deployed.
- monitoring · Oct 05, 2026, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 05, 2026, 04:28 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- POS Integrations (DSS Polling)
Timeline · 4 updates
- investigating · Oct 05, 2026, 01:08 PM UTC
We are investigating reports that certain DSS imports are delayed.
- identified · Oct 05, 2026, 02:05 PM UTC
The root cause of this issue has been identified, and a fix has been deployed. We're seeing recovery and missing DSS imports will begin flowing.
- monitoring · Oct 05, 2026, 02:57 PM UTC
We are seeing recovery and monitoring for outliers.
- resolved · Oct 05, 2026, 04:29 PM UTC
This incident has been resolved. If DSS imports are still missing, please contact our support team here: https://help.restaurant365.net/en/support/home
Latest: This incident has been resolved. If DSS imports are still missing, please contact our support team here: https://help.restaurant365.net/en/support/home
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- Customer Databases
Timeline · 3 updates
- investigating · Sep 29, 2026, 05:35 PM UTC
We are investigating reports that certain emails sent from R365 are not sending as expected.
- identified · Sep 29, 2026, 06:04 PM UTC
Our team has identified the root cause of these troubles, and a fix is being prepared.
- resolved · Sep 29, 2026, 09:04 PM UTC
We have confirmed that emails services are working as expected, and this incident has been resolved
Latest: We have confirmed that emails services are working as expected, and this incident has been resolved
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- My Reports
Timeline · 4 updates
- investigating · Sep 28, 2026, 02:36 PM UTC
We are investigating reports that drill down functionality for certain "My Reports" is not working as expected.
- identified · Sep 28, 2026, 02:47 PM UTC
We've identified the root cause of this behavior and are preparing a fix.
- monitoring · Sep 28, 2026, 03:43 PM UTC
We have pushed a fix, and reports are being produced as expected. We'll continue to monitor for outliers.
- resolved · Sep 28, 2026, 04:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- FTP File Watcher (Vendor Integration)POS Integrations (DSS Polling)
Timeline · 6 updates
- investigating · Sep 16, 2026, 03:16 PM UTC
We are investigating reports that EDI files are not being processed.
- monitoring · Sep 16, 2026, 03:31 PM UTC
We've identified the root cause of this outage and a fix has been implemented. We're seeing recovery and monitoring the situation.
- identified · Sep 16, 2026, 04:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 16, 2026, 06:18 PM UTC
A fix has been implemented and we're seeing recovery. We will continue to monitor until resolution.
- monitoring · Sep 16, 2026, 06:28 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 16, 2026, 07:07 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 23 components checked every 5 minutesThe longest incident in the last year, R365 App Push Notifications currently unavailable for Android Users (only) on April 21, 2026, ran for 23 days. 26 maintenance windows announced in the same period.
Most affected components, last 12 months
- Customer Databases13
- My Reports7
- POS Integrations (DSS Polling)7
- R365 Payroll5
- AI Dashboards4
Latest incidents
- Login Troubles for Certain Users
We are investigating reports that certain customers are seeing errors when attempting to login.
- Delayed DSS Imports
We are investigating reports that certain DSS imports are delayed.
- Emails sent from R365
We are investigating reports that certain emails sent from R365 are not sending as expected.
- Login Troubles for Certain Users ResolvedStarted Oct 05, 2026, 01:41 PM UTC · Resolved Oct 05, 2026, 04:28 PM UTC · 2h 46m
- Delayed DSS Imports ResolvedStarted Oct 05, 2026, 01:08 PM UTC · Resolved Oct 05, 2026, 04:29 PM UTC · 3h 21m
- Emails sent from R365 ResolvedStarted Sep 29, 2026, 05:35 PM UTC · Resolved Sep 29, 2026, 09:04 PM UTC · 3h 29m
- Reporting Degradation ResolvedStarted Sep 28, 2026, 02:36 PM UTC · Resolved Sep 28, 2026, 04:15 PM UTC · 1h 39m
- EDI File Processing ResolvedStarted Sep 16, 2026, 03:16 PM UTC · Resolved Sep 16, 2026, 07:07 PM UTC · 3h 51m