Restaurant365 incident

Multi-Factor Authentication

Minor Resolved View vendor source →

Restaurant365 experienced a minor incident on May 28, 2026 affecting Customer Databases, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 01:32 PM UTC
Resolved
May 28, 2026, 01:55 PM UTC
Duration
22m
Detected by Pingoru
May 28, 2026, 01:32 PM UTC

Affected components

Customer Databases

Update timeline

  1. investigating May 28, 2026, 01:32 PM UTC

    We are investigating reports that MFA is not working as expected for certain users.

  2. monitoring May 28, 2026, 01:37 PM UTC

    A fix has been implemented and MFA challenges are being sent. We'll continue to monitor.

  3. resolved May 28, 2026, 01:55 PM UTC

    This incident has been resolved, and MFA challenges are being sent as expected.