Restaurant365 incident
Reports of Users Experiencing Slowness and Login Issues
Resolved after 1 hour 34 minutes, affecting Customer Databases and My Reports and 1 more, on May 21, 2026.
Fix was implemented and we are now seeing reports of full recovery for Customer Financial Reporting (CFR). We will now mark this incident as resolved.
Affected components
Update timeline
- investigating May 21, 2026, 07:02 PM UTC
We are currently investigating reports of users experiencing slowness and login issues
- identified May 21, 2026, 08:27 PM UTC
Upon investigation, we’ve confirmed the issue is only impacting Customer Financial Reporting (CFR). We have identified the root cause and are currently implementing a fix.
- resolved May 21, 2026, 08:37 PM UTC
Fix was implemented and we are now seeing reports of full recovery for Customer Financial Reporting (CFR). We will now mark this incident as resolved.
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