Restaurant365 experienced a notice incident on August 1, 2025 affecting Customer Databases, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Databases
Update timeline
- investigating Aug 01, 2025, 06:31 AM UTC
We are investigating reports that certain users are unable to login to R365.
- investigating Aug 01, 2025, 06:45 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 01, 2025, 06:46 AM UTC
A fix has been deployed and the affected users are able to login again. We will continue to monitor.
- resolved Aug 01, 2025, 06:53 AM UTC
This incident has been resolved.