Restaurant365 incident

Missing Third Party Labor

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on August 20, 2025 affecting POS Integrations (DSS Polling), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 03:01 PM UTC
Resolved
Aug 21, 2025, 03:45 PM UTC
Duration
1d
Detected by Pingoru
Aug 20, 2025, 03:01 PM UTC

Affected components

POS Integrations (DSS Polling)

Update timeline

  1. investigating Aug 20, 2025, 03:01 PM UTC

    Some customers may be missing labor data from certain third party providers. We are currently investigating.

  2. monitoring Aug 21, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2025, 03:45 PM UTC

    This incident has been resolved.