Restaurant365 incident

Issue with Reports

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on August 29, 2025 affecting Ad Hoc and My Reports and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 10:31 PM UTC
Resolved
Aug 30, 2025, 02:20 AM UTC
Duration
3h 49m
Detected by Pingoru
Aug 29, 2025, 10:31 PM UTC

Affected components

Ad HocMy ReportsCustom Financials ReporterFYIsoft

Update timeline

  1. investigating Aug 29, 2025, 10:31 PM UTC

    We are currently investigating an issue preventing reports to accurately run

  2. identified Aug 29, 2025, 11:33 PM UTC

    The issue has been identified and we are working on implementing a fix.

  3. monitoring Aug 30, 2025, 12:57 AM UTC

    A fix has been deployed and we will continue to monitor the results before closing the incident.

  4. resolved Aug 30, 2025, 02:20 AM UTC

    This incident is resolved.