Recharge incident

Analytics Data Delay

Minor Resolved View vendor source →

Recharge experienced a minor incident on July 18, 2025 affecting Recharge Analytics, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 02:02 PM UTC
Resolved
Jul 18, 2025, 05:27 PM UTC
Duration
3h 24m
Detected by Pingoru
Jul 18, 2025, 02:02 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. monitoring Jul 18, 2025, 02:02 PM UTC

    Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.

  2. resolved Jul 18, 2025, 05:27 PM UTC

    This incident has been resolved and all Analytics data has been refreshed.