Recharge incident

Analytics Data Delayed for 10/19/25

Resolved after 8 hours 26 minutes, affecting Recharge Analytics, on October 20, 2025.

identified Oct 20, 2025, 01:38 PM UTC

Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

Started
Oct 20, 2025, 01:38 PM UTC
Resolved
Oct 20, 2025, 10:05 PM UTC
Duration
8h 26m
Detected by Pingoru
Oct 20, 2025, 01:38 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. identified Oct 20, 2025, 01:38 PM UTC

    Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

  2. resolved Oct 20, 2025, 10:05 PM UTC

    This issue has been resolved and all data has been updated.

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