Recharge incident

Analytics Data Delayed for 10/19/25

Minor Resolved View vendor source →

Recharge experienced a minor incident on October 20, 2025 affecting Recharge Analytics, lasting 8h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:38 PM UTC
Resolved
Oct 20, 2025, 10:05 PM UTC
Duration
8h 26m
Detected by Pingoru
Oct 20, 2025, 01:38 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. identified Oct 20, 2025, 01:38 PM UTC

    Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

  2. resolved Oct 20, 2025, 10:05 PM UTC

    This issue has been resolved and all data has been updated.