Recharge incident

Email Domain Authentication Issues

Minor Resolved View vendor source →

Recharge experienced a minor incident on November 4, 2025 affecting Recharge Merchant Portal, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 09:25 PM UTC
Resolved
Nov 04, 2025, 10:07 PM UTC
Duration
42m
Detected by Pingoru
Nov 04, 2025, 09:25 PM UTC

Affected components

Recharge Merchant Portal

Update timeline

  1. identified Nov 04, 2025, 09:25 PM UTC

    We are aware of an issue impacting Sendgrid use in some stores. Our team is investigating.

  2. resolved Nov 04, 2025, 10:07 PM UTC

    We are observing full recovery and will continue monitoring.