Resolved after 1 hour 2 minutes, affecting Recharge Merchant Portal, on December 17, 2025.
A fix has been implemented, and we are seeing full recovery.
Affected components
Recharge Merchant Portal
Update timeline
- investigating Dec 17, 2025, 05:21 PM UTC
We are currently seeing degraded admin accessibility in the merchant portal and are investigating.
- investigating Dec 17, 2025, 05:35 PM UTC
We are starting to see resolution and are continuing to investigate.
- investigating Dec 17, 2025, 05:36 PM UTC
We are starting to see some recovery and are continuing to work to get fully resolved.
- monitoring Dec 17, 2025, 06:06 PM UTC
A fix has been implemented, and we are seeing full recovery.
- resolved Dec 17, 2025, 06:24 PM UTC
This incident has been resolved.
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