Recharge incident

Degraded Admin Accessibility

Notice Resolved View vendor source →

Recharge experienced a notice incident on December 17, 2025 affecting Recharge Merchant Portal, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 05:21 PM UTC
Resolved
Dec 17, 2025, 06:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 17, 2025, 05:21 PM UTC

Affected components

Recharge Merchant Portal

Update timeline

  1. investigating Dec 17, 2025, 05:21 PM UTC

    We are currently seeing degraded admin accessibility in the merchant portal and are investigating.

  2. investigating Dec 17, 2025, 05:35 PM UTC

    We are starting to see resolution and are continuing to investigate.

  3. investigating Dec 17, 2025, 05:36 PM UTC

    We are starting to see some recovery and are continuing to work to get fully resolved.

  4. monitoring Dec 17, 2025, 06:06 PM UTC

    A fix has been implemented, and we are seeing full recovery.

  5. resolved Dec 17, 2025, 06:24 PM UTC

    This incident has been resolved.