Resolved after 3 days 15 hours, affecting Recharge Webhooks, on September 26, 2025.
A fix has been implemented, and the issue is now resolved. Our team is continuing to work on data cleanup.
Affected components
Recharge Webhooks
Update timeline
- investigating Sep 26, 2025, 08:57 PM UTC
We are an investigating an issues affecting some Rewards flows and email marketing consent synchronization.
- identified Sep 26, 2025, 09:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 26, 2025, 09:35 PM UTC
A fix has been implemented and we are monitoring results.
- monitoring Sep 27, 2025, 12:13 AM UTC
A fix has been implemented, and the issue is now resolved. Our team is continuing to work on data cleanup.
- resolved Sep 30, 2025, 12:23 PM UTC
Data cleanup has been completed. This issue is now fully resolved.
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