Recharge incident

Missing Data in Email Analytics

Minor Vendor's status page →

Resolved after 4 days 5 hours, affecting Recharge Analytics, on October 23, 2025.

identified Oct 23, 2025, 01:42 PM UTC

Data may be missing from email analytics for 10/22/25 on some stores. Additionally, this may cause some email analytic dashboard tiles to appear without values.

Started
Oct 23, 2025, 01:42 PM UTC
Resolved
Oct 27, 2025, 07:13 PM UTC
Duration
4d 5h
Detected by Pingoru
Oct 23, 2025, 01:42 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. identified Oct 23, 2025, 01:42 PM UTC

    Data may be missing from email analytics for 10/22/25 on some stores. Additionally, this may cause some email analytic dashboard tiles to appear without values.

  2. resolved Oct 27, 2025, 07:13 PM UTC

    This has been resolved.

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