Is Recharge down?

Last checked 3m ago
Current status
Recharge is up

No incidents right now.

Recharge is operational right now. Last checked 3m ago; the most recent incident resolved 31d ago.

Real-time Recharge status, recent outages, and incident history: pulled directly from Recharge's official status page at status.getrecharge.com every 5 minutes. Pingoru tracks 13 Recharge services and has captured 4 incidents in the last 90 days (98.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Recharge reports a new incident, free for 3 monitors, no credit card.

Users who monitor Recharge also follow these Finance services: Affirm QuickBooks PayRange Avalara Plaid Xero Zuora Bill.com Xero Developer Platform Monzo View all 8,000+ providers
Recharge uptime 98.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 56m
    Started Sep 28, 2026, 02:00 PM UTC · Resolved Sep 28, 2026, 03:57 PM UTC
    Recharge AnalyticsIn-App SupportRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks
    Timeline · 4 updates
    • identified · Sep 28, 2026, 02:00 PM UTC

      Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.

    • identified · Sep 28, 2026, 02:44 PM UTC

      We are continuing to investigate the issue.

    • monitoring · Sep 28, 2026, 03:36 PM UTC

      Our team has applied a fix and we are monitoring the results.

    • resolved · Sep 28, 2026, 03:57 PM UTC

      This issue is now resolved.

    Latest: This issue is now resolved.

  2. Resolved 2h 31m
    Started Sep 25, 2026, 06:07 PM UTC · Resolved Sep 25, 2026, 08:39 PM UTC
    Recharge AnalyticsRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks
    Timeline · 5 updates
    • investigating · Sep 25, 2026, 06:07 PM UTC

      We are currently investigating degraded systems. Our engineers are working on identifying issues.

    • investigating · Sep 25, 2026, 06:37 PM UTC

      We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at [email protected].

    • investigating · Sep 25, 2026, 07:11 PM UTC

      We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.

    • identified · Sep 25, 2026, 07:53 PM UTC

      We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.

    • resolved · Sep 25, 2026, 08:39 PM UTC

      A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment

    Latest: A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment

  3. Resolved 39m
    Started Sep 01, 2026, 05:35 PM UTC · Resolved Sep 01, 2026, 06:14 PM UTC
    Timeline · 2 updates
    • monitoring · Sep 01, 2026, 05:35 PM UTC

      Due to a third-party provider outage, some SMS messages may be delayed. The provider has identified the issue and is working on a resolution.

    • resolved · Sep 01, 2026, 06:14 PM UTC

      The third party provider has resolved their outage.

    Latest: The third party provider has resolved their outage.

  4. Resolved 11h 12m
    Started Aug 07, 2026, 02:07 PM UTC · Resolved Aug 08, 2026, 01:20 AM UTC
    Recharge Webhooks
    Timeline · 4 updates
    • identified · Aug 07, 2026, 02:07 PM UTC

      We are investigating an issue that caused delays with Upcoming Charge Notifications. Our team has identified the issue and continue to work on remediation.

    • monitoring · Aug 07, 2026, 04:05 PM UTC

      Our team has resolved the root cause of this issue. We are now reviewing potential impact.

    • monitoring · Aug 07, 2026, 05:57 PM UTC

      Our team has determined that impacted stores are primarily those that rely on the charge/upcoming webhook for third party notifications and custom functions. We will be reaching out directly to these stores.

    • resolved · Aug 08, 2026, 01:20 AM UTC

      This has been resolved.

    Latest: This has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 13 components checked every 5 minutes
52incidents recorded
14last 12 months
4last 90 days
8 hourstypical duration, 12 months

The longest incident in the last year, Issue with charge processing on November 9, 2025, ran for 3 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • Recharge Merchant Portal8
  • Recharge Analytics5
  • Recharge Customer Portal4
  • Recharge Webhooks4
  • Recharge API3

Latest incidents

  • Degraded Service Performance September 28, 2026 · 116 minutes · major outage

    Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.

  • Systems degraded September 25, 2026 · 3 hours · notice

    We are currently investigating degraded systems. Our engineers are working on identifying issues.

  • Potential SMS Delays September 1, 2026 · 39 minutes · notice

    Due to a third-party provider outage, some SMS messages may be delayed. The provider has identified the issue and is working on a resolution.

Outage history

Past 90 days · 4 incidents View full outage history →