Is Recharge down?
Last checked 3m agoNo incidents right now.
Recharge is operational right now. Last checked 3m ago; the most recent incident resolved 31d ago.
Real-time Recharge status, recent outages, and incident history: pulled directly from Recharge's official status page at status.getrecharge.com every 5 minutes. Pingoru tracks 13 Recharge services and has captured 4 incidents in the last 90 days (98.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Recharge reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Recharge AnalyticsIn-App SupportRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks
Timeline · 4 updates
- identified · Sep 28, 2026, 02:00 PM UTC
Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.
- identified · Sep 28, 2026, 02:44 PM UTC
We are continuing to investigate the issue.
- monitoring · Sep 28, 2026, 03:36 PM UTC
Our team has applied a fix and we are monitoring the results.
- resolved · Sep 28, 2026, 03:57 PM UTC
This issue is now resolved.
Latest: This issue is now resolved.
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- Recharge AnalyticsRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks
Timeline · 5 updates
- investigating · Sep 25, 2026, 06:07 PM UTC
We are currently investigating degraded systems. Our engineers are working on identifying issues.
- investigating · Sep 25, 2026, 06:37 PM UTC
We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at [email protected].
- investigating · Sep 25, 2026, 07:11 PM UTC
We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.
- identified · Sep 25, 2026, 07:53 PM UTC
We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.
- resolved · Sep 25, 2026, 08:39 PM UTC
A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment
Latest: A fix has been implemented, and we are currently working on data ingest and recharge checkout assessment
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Timeline · 2 updates
- monitoring · Sep 01, 2026, 05:35 PM UTC
Due to a third-party provider outage, some SMS messages may be delayed. The provider has identified the issue and is working on a resolution.
- resolved · Sep 01, 2026, 06:14 PM UTC
The third party provider has resolved their outage.
Latest: The third party provider has resolved their outage.
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- Recharge Webhooks
Timeline · 4 updates
- identified · Aug 07, 2026, 02:07 PM UTC
We are investigating an issue that caused delays with Upcoming Charge Notifications. Our team has identified the issue and continue to work on remediation.
- monitoring · Aug 07, 2026, 04:05 PM UTC
Our team has resolved the root cause of this issue. We are now reviewing potential impact.
- monitoring · Aug 07, 2026, 05:57 PM UTC
Our team has determined that impacted stores are primarily those that rely on the charge/upcoming webhook for third party notifications and custom functions. We will be reaching out directly to these stores.
- resolved · Aug 08, 2026, 01:20 AM UTC
This has been resolved.
Latest: This has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 13 components checked every 5 minutesThe longest incident in the last year, Issue with charge processing on November 9, 2025, ran for 3 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Recharge Merchant Portal8
- Recharge Analytics5
- Recharge Customer Portal4
- Recharge Webhooks4
- Recharge API3
Latest incidents
- Degraded Service Performance
Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.
- Systems degraded
We are currently investigating degraded systems. Our engineers are working on identifying issues.
- Potential SMS Delays
Due to a third-party provider outage, some SMS messages may be delayed. The provider has identified the issue and is working on a resolution.
- Degraded Service Performance ResolvedStarted Sep 28, 2026, 02:00 PM UTC · Resolved Sep 28, 2026, 03:57 PM UTC · 1h 56m
- Systems degraded ResolvedStarted Sep 25, 2026, 06:07 PM UTC · Resolved Sep 25, 2026, 08:39 PM UTC · 2h 31m
- Potential SMS Delays ResolvedStarted Sep 01, 2026, 05:35 PM UTC · Resolved Sep 01, 2026, 06:14 PM UTC · 39m
- Upcoming Charge Notification Delay ResolvedStarted Aug 07, 2026, 02:07 PM UTC · Resolved Aug 08, 2026, 01:20 AM UTC · 11h 12m