Recharge incident

Stale data for 9/17/25 on some analytics dashboards

Minor Resolved View vendor source →

Recharge experienced a minor incident on September 18, 2025 affecting Recharge Analytics, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 02:49 PM UTC
Resolved
Sep 18, 2025, 07:37 PM UTC
Duration
4h 47m
Detected by Pingoru
Sep 18, 2025, 02:49 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. investigating Sep 18, 2025, 02:49 PM UTC

    Our team has identified that some analytics dashboards are reflecting stale data for 9/17/25. We are working to identify the issue and update the data.

  2. identified Sep 18, 2025, 02:52 PM UTC

    We have identified the issue and are working on a fix.

  3. resolved Sep 18, 2025, 07:37 PM UTC

    This issue is now resolved and data for 9/17/25 is now displaying as expected on the analytics dashboards.