Purelink experienced a notice incident on July 14, 2025 affecting Core Network and VOIP and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 14, 2025, 10:09 PM UTC
We’re aware of a widespread outage affecting websites and services that use Cloudflare, which may impact your browsing experience. This issue is on Cloudflare’s end and is affecting providers globally. Our network remains stable, and we’re monitoring the situation closely. We’ll provide updates as they become available.
- monitoring Jul 14, 2025, 11:19 PM UTC
Cloudflare have implemented a fix for this and are currently monitoring the results. https://www.cloudflarestatus.com/
- resolved Jul 14, 2025, 11:52 PM UTC
Cloudflare has reported that this issue has been resolved.
- postmortem Jul 20, 2025, 11:44 PM UTC
On 14 July 2025 \(UTC\), Cloudflare made a change to their service topologies that caused an outage for 1.1.1.1 on the edge, resulting in downtime for 62 minutes for customers using the 1.1.1.1 public DNS Resolver as well as intermittent degradation of service for Gateway DNS. The outage occurred because of a misconfiguration of legacy systems used to maintain the infrastructure that advertises Cloudflare’s IP addresses to the Internet. This was a global outage. During the outage, Cloudflare's 1.1.1.1 Resolver was unavailable worldwide. **View the Cloudflare incident report here:** [https://blog.cloudflare.com/cloudflare-1-1-1-1-incident-on-july-14-2025/](https://blog.cloudflare.com/cloudflare-1-1-1-1-incident-on-july-14-2025/)