Purelink incident

Degraded wireless performance, Morrinsville

Minor Resolved View vendor source →

Purelink experienced a minor incident on December 23, 2025 affecting PureLink Wireless, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 09:25 PM UTC
Resolved
Dec 24, 2025, 02:39 AM UTC
Duration
5h 13m
Detected by Pingoru
Dec 23, 2025, 09:25 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Dec 23, 2025, 09:25 PM UTC

    Our engineering team have identified an issue affecting wireless services in the Morrisville/Harbottle area. A fix is currently being implemented.

  2. monitoring Dec 24, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 24, 2025, 12:33 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 24, 2025, 02:39 AM UTC

    This incident has been resolved.