Purelink incident

Fixed Wireless Outage - Te Akau/Raglan Areas

Major Resolved View vendor source →

Purelink experienced a major incident on December 7, 2025 affecting PureLink Wireless, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2025, 09:18 PM UTC
Resolved
Dec 07, 2025, 10:15 PM UTC
Duration
57m
Detected by Pingoru
Dec 07, 2025, 09:18 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Dec 07, 2025, 09:18 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 07, 2025, 09:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 07, 2025, 09:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 07, 2025, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 07, 2025, 10:15 PM UTC

    This incident has been resolved.