Purelink experienced a minor incident on April 26, 2026 affecting PureLink Wireless, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
PureLink Wireless
Update timeline
- identified Apr 26, 2026, 12:09 AM UTC
Some customers may be experiencing slower speeds or intermittent connectivity in the Morrinsville/Tauhei area. Our team is investigating the issue and will provide updates as we work to resolve it.
- identified Apr 26, 2026, 06:22 AM UTC
Our Field team is still working on a fix for this issue, we will continue to monitor for any changes.
- identified Apr 26, 2026, 09:51 PM UTC
Technicians are currently heading to site again this morning. An update on the outage will be posted once the fault has been identified
- identified Apr 26, 2026, 11:38 PM UTC
Technicians have identified the cause of the issue and are working on a resolution
- resolved Apr 27, 2026, 02:07 AM UTC
This incident has been resolved.