Purelink incident

Hamilton Central Fibre Outage

Minor Resolved View vendor source →

Purelink experienced a minor incident on January 27, 2026 affecting Tuatahi, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 12:35 AM UTC
Resolved
Jan 27, 2026, 01:38 AM UTC
Duration
1h 2m
Detected by Pingoru
Jan 27, 2026, 12:35 AM UTC

Affected components

Tuatahi

Update timeline

  1. investigating Jan 27, 2026, 12:35 AM UTC

    We are currently investigating an issue with Hamilton Central Fibre connections from Tuatahi First Fibre. We will update this status as we get further information.

  2. investigating Jan 27, 2026, 12:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2026, 12:38 AM UTC

    Tuatahi has implemented a fix for this fibre outage, we will be monitoring affected connections

  4. resolved Jan 27, 2026, 01:38 AM UTC

    This incident has been resolved.