Purelink incident

Wireless Internet Service Outage - Waitetuna/Te Uku/Ohautira/Waingaro areas

Minor Resolved View vendor source →

Purelink experienced a minor incident on January 15, 2026 affecting PureLink Wireless, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 03:55 AM UTC
Resolved
Jan 15, 2026, 07:07 AM UTC
Duration
3h 11m
Detected by Pingoru
Jan 15, 2026, 03:55 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Jan 15, 2026, 03:55 AM UTC

    Some customers may be experiencing an internet outage or degraded performance in the Waitetuna/Te Uku/Ohautira/Waingaro areas. Our team is investigating the issue and will provide updates as we work to resolve it.

  2. monitoring Jan 15, 2026, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 07:07 AM UTC

    This incident has been resolved.