Purelink experienced a minor incident on May 15, 2026 affecting PureLink Wireless, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
PureLink Wireless
Update timeline
- investigating May 15, 2026, 07:17 PM UTC
We are aware of an outage affecting fixed wireless services in the Ngahinapouri area. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and will keep you updated on the progress.
- investigating May 15, 2026, 10:32 PM UTC
We have a technician on site investigating the cause of this fault, currently most connections are back online as a backup has been put in place.
- resolved May 16, 2026, 01:34 AM UTC
This incident has been resolved.