Purelink incident

Unplanned 4G Outage

Notice Resolved View vendor source →

Purelink experienced a notice incident on August 5, 2026 affecting PureLink 4G Wireless, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 02:45 AM UTC
Resolved
Aug 05, 2026, 04:27 AM UTC
Duration
1h 41m
Detected by Pingoru
Aug 05, 2026, 02:45 AM UTC

Affected components

PureLink 4G Wireless

Update timeline

  1. investigating Aug 05, 2026, 02:45 AM UTC

    We are aware of an outage affecting 4G / FWA services. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and will keep you updated on the progress.

  2. identified Aug 05, 2026, 02:47 AM UTC

    This issue has been identified as an outage with our upstream provider, we will work to have this resolved as soon as possible.

  3. monitoring Aug 05, 2026, 02:59 AM UTC

    Our 4G partner has identified the issue and has implemented a fix, we are monitoring the results

  4. resolved Aug 05, 2026, 04:27 AM UTC

    This incident has been resolved.