Purelink experienced a major incident on February 12, 2026 affecting PureLink 4G Wireless, lasting 9h 25m. The incident has been resolved; the full update timeline is below.
Affected components
PureLink 4G Wireless
Update timeline
- investigating Feb 12, 2026, 09:13 AM UTC
We have been informed by our service partner of an issue affecting all 4G FWA connections nation wide. They are currently investigating the issue and implementing a fix. We will provide updates as they are received.
- monitoring Feb 12, 2026, 09:59 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 12, 2026, 09:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 12, 2026, 06:39 PM UTC
This incident has been resolved.