Purelink incident

Wireless Outage - Ngāhinapōuri

Major Resolved View vendor source →

Purelink experienced a major incident on December 2, 2025 affecting PureLink Wireless, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 06:02 PM UTC
Resolved
Dec 02, 2025, 09:12 PM UTC
Duration
3h 9m
Detected by Pingoru
Dec 02, 2025, 06:02 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Dec 02, 2025, 06:02 PM UTC

    Our engineers have identified an issue affecting wireless service in Ngāhinapōuri. Field technicians are currently on route to further investigate the issue.

  2. monitoring Dec 02, 2025, 07:13 PM UTC

    Technicians have arrived onsite and resolved the issue, we will continue to monitor for any further impact.

  3. resolved Dec 02, 2025, 09:12 PM UTC

    This incident has been resolved.