Purelink experienced a minor incident on February 17, 2026, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 17, 2026, 09:53 PM UTC
Some services may be experiencing an outage on their copper connections due to an incident with out Upstream Provider. Current ETR is 17:30 today.
- identified Feb 17, 2026, 10:47 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 18, 2026, 03:56 AM UTC
Service has been restored.