Purelink incident

Wireless service outage - Waitetuna / Te Uku / Ruapuke

Major Resolved View vendor source →

Purelink experienced a major incident on July 29, 2026 affecting PureLink Wireless, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 09:33 PM UTC
Resolved
Jul 30, 2026, 12:07 AM UTC
Duration
2h 34m
Detected by Pingoru
Jul 29, 2026, 09:33 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Jul 29, 2026, 09:33 PM UTC

    We are aware of an issue currently affecting wireless services in the greater Waitetuna area. Engineers are currently investigating the issue and updates will be provided as they are received.

  2. monitoring Jul 29, 2026, 11:16 PM UTC

    Technicians are on site and a fix has been implemented. We are currently monitoring the results.

  3. resolved Jul 30, 2026, 12:07 AM UTC

    This incident has been resolved.