Purelink experienced a major incident on July 29, 2025 affecting PureLink Wireless, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
PureLink Wireless
Update timeline
- investigating Jul 29, 2025, 11:19 PM UTC
We are aware of an outage affecting internet services in Ruapuke and surrounding regions. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and will keep you updated on the progress.
- identified Jul 30, 2025, 02:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2025, 02:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2025, 02:52 AM UTC
This incident has been resolved.