Purelink incident

Internet Outage - Kawhia Area

Major Resolved View vendor source →

Purelink experienced a major incident on August 5, 2025 affecting PureLink Wireless, lasting 8h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 03:57 PM UTC
Resolved
Aug 06, 2025, 12:44 AM UTC
Duration
8h 47m
Detected by Pingoru
Aug 05, 2025, 03:57 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Aug 05, 2025, 03:57 PM UTC

    We are currently investigating an internet outage in the Kawhia area

  2. investigating Aug 05, 2025, 05:31 PM UTC

    Technicians are preparing to go to the site to investigate further.

  3. identified Aug 05, 2025, 10:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 06, 2025, 12:44 AM UTC

    This incident has been resolved.