Prisma Data Outage History

Prisma Data is up right now

There were 6 Prisma Data outages since February 4, 2026 totaling 30h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.prisma-status.com

Minor April 14, 2026

Degraded performance and accessibility for Prisma products

Detected by Pingoru
Apr 14, 2026, 12:44 PM UTC
Resolved
Apr 15, 2026, 04:53 AM UTC
Duration
16h 8m
Affected: Prisma AcceleratePrisma Console
Timeline · 2 updates
  1. monitoring Apr 14, 2026, 12:44 PM UTC

    Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures. We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages: - https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq - https://www.cloudflarestatus.com/incidents/213v4v7s7m97

  2. resolved Apr 15, 2026, 04:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Accelerate Degradation due to partial deployment failure

Detected by Pingoru
Apr 08, 2026, 09:40 AM UTC
Resolved
Apr 08, 2026, 09:49 AM UTC
Duration
8m
Affected: Prisma Accelerate
Timeline · 3 updates
  1. identified Apr 08, 2026, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 08, 2026, 09:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2026, 09:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Increase in Accelerate cold start time

Detected by Pingoru
Apr 01, 2026, 10:15 PM UTC
Resolved
Apr 02, 2026, 09:17 AM UTC
Duration
11h 1m
Affected: Prisma AcceleratePrisma Postgres
Timeline · 6 updates
  1. investigating Apr 01, 2026, 10:15 PM UTC

    Description: We are investigating an issue where Accelerate cold starts have increased. Affected users: US East Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.

  2. investigating Apr 01, 2026, 11:36 PM UTC

    We are continuing to investigate the issue. Affected users: US East, AP Northeast, AP Southeast, US West, EU Central Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.

  3. identified Apr 02, 2026, 12:57 AM UTC

    We've isolated the root cause to an issue within Durable Objects. Cloudflare have an active status page. We're investigating mitigation options.

  4. identified Apr 02, 2026, 02:56 AM UTC

    We are awaiting an update from Cloudflare. As the incident persists, we recommend not deploying new versions of your schema until the incident is resolved to avoid requesting a new Query Engine and encountering a cold start. Workarounds: For Prisma Postgres users we still recommend Direct TCP with connection pooling enabled.

  5. monitoring Apr 02, 2026, 05:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 02, 2026, 09:17 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Degraded performance in US East

Detected by Pingoru
Mar 27, 2026, 03:19 PM UTC
Resolved
Mar 27, 2026, 05:25 PM UTC
Duration
2h 6m
Affected: Prisma Postgres
Timeline · 4 updates
  1. investigating Mar 27, 2026, 03:19 PM UTC

    Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: Currently unknown Workarounds: None identified

  2. identified Mar 27, 2026, 03:23 PM UTC

    Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: The cause has already been identified and we're implementing a fix. Workarounds: None identified

  3. monitoring Mar 27, 2026, 03:34 PM UTC

    A fix has been rolled out and US East is now operational. We're continuing to monitor.

  4. resolved Mar 27, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

Degraded Performance in CDG and FRA regions

Detected by Pingoru
Mar 03, 2026, 09:04 AM UTC
Resolved
Mar 03, 2026, 09:27 AM UTC
Duration
22m
Affected: Prisma Postgres
Timeline · 3 updates
  1. investigating Mar 03, 2026, 09:04 AM UTC

    We are seeing degraded performance in the CDG and FRA regions for PPG. We are investigating.

  2. identified Mar 03, 2026, 09:18 AM UTC

    We have identified an issue with an upstream provider in the Paris region and are implementing mitigations.

  3. resolved Mar 03, 2026, 09:27 AM UTC

    The upstream issue has been resolved. The impact to users was minimal.

Read the full incident report →

Major February 4, 2026

Accelerate degraded operation

Detected by Pingoru
Feb 04, 2026, 06:25 PM UTC
Resolved
Feb 04, 2026, 06:59 PM UTC
Duration
33m
Affected: Prisma Accelerate
Timeline · 3 updates
  1. identified Feb 04, 2026, 06:25 PM UTC

    Accelerate customers may experience errors when new query engine instances are provisioned caused by active upstream service provider incident. We're working to monitor the situation and apply mitigations.

  2. monitoring Feb 04, 2026, 06:47 PM UTC

    Mitigations have been applied and we are observing healthy traffic through Accelerate. We are continuing to monitor.

  3. resolved Feb 04, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Looking to track Prisma Data downtime and outages?

Pingoru polls Prisma Data's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Prisma Data reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Prisma Data alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Prisma Data for free

5 free monitors · No credit card required