Prisma Data incident

Degraded service for Accelerate cold starts

Resolved after 59 minutes, affecting Prisma Accelerate, on July 31, 2026.

resolved Jul 31, 2026, 01:27 PM UTC

Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.

Started
Jul 31, 2026, 12:27 PM UTC
Resolved
Jul 31, 2026, 01:27 PM UTC
Duration
59m
Detected by Pingoru
Jul 31, 2026, 12:27 PM UTC

Affected components

Prisma Accelerate

Update timeline

  1. investigating Jul 31, 2026, 12:27 PM UTC

    We are investigating an upstream service provider incident impacting Accelerate cold starts in all regions. Impact: Allocations of new query engines may be delayed or fail. Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API. Workarounds: TCP connections for Prisma Postgres databases are unaffected.

  2. resolved Jul 31, 2026, 01:27 PM UTC

    Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.

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