Is Prisma Data down?
Last checked 1m agoNo incidents right now.
Prisma Data is operational right now. Last checked 1m ago; the most recent incident resolved 8d ago.
Real-time Prisma Data status, recent outages, and incident history — pulled directly from Prisma Data's official status page at https://www.prisma-status.com every 5 minutes. Pingoru tracks 7 Prisma Data services and has captured 11 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Prisma Data reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Prisma Accelerate
Timeline · 5 updates
- identified · Sep 01, 2026, 06:52 AM UTC
Description: We have identified an upstream infrastructure provider capacity issue affecting the eu-west-3 region. Accelerate is experiencing intermittent issues provisioning resources for new query engine instances in this region. No other regions are impacted. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: Upstream infrastructure provider capacity Workarounds: None identified
- monitoring · Sep 01, 2026, 08:15 AM UTC
The capacity problems have subsided. We are monitoring the situation.
- identified · Sep 01, 2026, 08:34 AM UTC
Description: We have identified an upstream infrastructure provider capacity issue affecting the eu-west-3 region. Accelerate is experiencing intermittent issues provisioning resources for new query engine instances in this region. No other regions are impacted. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: Upstream infrastructure provider capacity Workarounds: None identified
- monitoring · Sep 01, 2026, 08:59 AM UTC
The capacity problems have subsided. We are monitoring the situation.
- resolved · Sep 01, 2026, 09:16 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Prisma Accelerate
Timeline · 2 updates
- monitoring · Aug 03, 2026, 10:01 AM UTC
We have identified an upstream infrastructure provider issue affecting the eu-west-3 region. Accelerate is experiencing issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: AWS EC2 instance capacity saturation Workarounds: None identified
- resolved · Aug 03, 2026, 10:47 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Prisma Accelerate
Timeline · 2 updates
- investigating · Jul 31, 2026, 12:27 PM UTC
We are investigating an upstream service provider incident impacting Accelerate cold starts in all regions. Impact: Allocations of new query engines may be delayed or fail. Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API. Workarounds: TCP connections for Prisma Postgres databases are unaffected.
- resolved · Jul 31, 2026, 01:27 PM UTC
Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Latest: Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
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- Prisma Accelerate
Timeline · 4 updates
- investigating · Jul 17, 2026, 01:03 PM UTC
Description: We are investigating an upstream service provider incident impacting Accelerate service in the eu-central-1 region. Affected users: allocations of new query engines in eu-central-1 Root cause: upstream service provider disruption Workarounds: none
- investigating · Jul 17, 2026, 03:13 PM UTC
We have applied mitigations to narrow the impact. We are continuing work toward a full mitigation.
- monitoring · Jul 17, 2026, 04:16 PM UTC
We are no longer observing impact of this incident and traffic has returned to normal. We will continue to monitor until the upstream service provider closes their incident.
- resolved · Jul 17, 2026, 04:54 PM UTC
We are continuing to observe successful traffic from Accelerate. This incident has been resolved.
Latest: We are continuing to observe successful traffic from Accelerate. This incident has been resolved.
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- Prisma Accelerate
Timeline · 2 updates
- investigating · Jul 08, 2026, 11:24 AM UTC
Accelerate is impacted by degraded service in AWS regions us-east-1 and us-west-1. We are investigating other possible causes.
- resolved · Jul 08, 2026, 11:39 AM UTC
Accelerate is operating within normal tolerances.
Latest: Accelerate is operating within normal tolerances.
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See the full Prisma Data outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Prisma Data outage history →Or sign up free to get alerts when Prisma Data breaks · 10 free monitors · No credit card
- Started Sep 01, 2026, 06:52 AM UTC · Resolved Sep 01, 2026, 09:16 AM UTC · 2h 24m
- Started Aug 03, 2026, 10:01 AM UTC · Resolved Aug 03, 2026, 10:47 AM UTC · 46m
- Started Jul 31, 2026, 12:27 PM UTC · Resolved Jul 31, 2026, 01:27 PM UTC · 59m
- Started Jul 17, 2026, 01:03 PM UTC · Resolved Jul 17, 2026, 04:54 PM UTC · 3h 51m
- Started Jul 08, 2026, 11:24 AM UTC · Resolved Jul 08, 2026, 11:39 AM UTC · 14m
- Started Jun 18, 2026, 05:53 PM UTC · Resolved Jun 18, 2026, 08:22 PM UTC · 2h 29m