Is Prisma Data down?
Last checked 1m agoNo incidents right now.
Prisma Data is operational right now. Last checked 1m ago; the most recent incident resolved 12d ago.
Real-time Prisma Data status, recent outages, and incident history: pulled directly from Prisma Data's official status page at prisma-status.com every 5 minutes. Pingoru tracks 8 Prisma Data services and has captured 8 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment Prisma Data reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Prisma Compute
Timeline · 5 updates
- investigating · Oct 15, 2026, 07:34 PM UTC
Description: We are investigating an increase in connections errors to Prisma Postgres. Affected users: All Regions Root cause: Currently unknown Workarounds: None identified
- identified · Oct 15, 2026, 08:04 PM UTC
The issue has been identified and we are rolling out a fix.
- identified · Oct 15, 2026, 08:54 PM UTC
A fix has been rolled out and errors are dropping.
- monitoring · Oct 15, 2026, 09:32 PM UTC
We are continuing to monitor. There has been no increase in errors.
- resolved · Oct 15, 2026, 11:28 PM UTC
We are continuing to observe healthy traffic to Prisma Postgres across all regions. This incident has been resolved.
Latest: We are continuing to observe healthy traffic to Prisma Postgres across all regions. This incident has been resolved.
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- Prisma Postgres
Timeline · 4 updates
- identified · Sep 22, 2026, 06:47 PM UTC
Description: We've identified an issue causing disruption on some databases in US East. Affected users: Some users in US East. Root cause: Identified. Workarounds: None
- monitoring · Sep 22, 2026, 06:51 PM UTC
The issue has been resolved, we're continuing to monitor.
- monitoring · Sep 22, 2026, 06:51 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 22, 2026, 07:52 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Prisma Accelerate
Timeline · 5 updates
- identified · Sep 01, 2026, 06:52 AM UTC
Description: We have identified an upstream infrastructure provider capacity issue affecting the eu-west-3 region. Accelerate is experiencing intermittent issues provisioning resources for new query engine instances in this region. No other regions are impacted. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: Upstream infrastructure provider capacity Workarounds: None identified
- monitoring · Sep 01, 2026, 08:15 AM UTC
The capacity problems have subsided. We are monitoring the situation.
- identified · Sep 01, 2026, 08:34 AM UTC
Description: We have identified an upstream infrastructure provider capacity issue affecting the eu-west-3 region. Accelerate is experiencing intermittent issues provisioning resources for new query engine instances in this region. No other regions are impacted. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: Upstream infrastructure provider capacity Workarounds: None identified
- monitoring · Sep 01, 2026, 08:59 AM UTC
The capacity problems have subsided. We are monitoring the situation.
- resolved · Sep 01, 2026, 09:16 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Prisma Accelerate
Timeline · 2 updates
- monitoring · Aug 03, 2026, 10:01 AM UTC
We have identified an upstream infrastructure provider issue affecting the eu-west-3 region. Accelerate is experiencing issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: AWS EC2 instance capacity saturation Workarounds: None identified
- resolved · Aug 03, 2026, 10:47 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Prisma Accelerate
Timeline · 2 updates
- investigating · Jul 31, 2026, 12:27 PM UTC
We are investigating an upstream service provider incident impacting Accelerate cold starts in all regions. Impact: Allocations of new query engines may be delayed or fail. Root cause: Accelerate is receiving degraded responses from Cloudflare's DNS API. Workarounds: TCP connections for Prisma Postgres databases are unaffected.
- resolved · Jul 31, 2026, 01:27 PM UTC
Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
Latest: Responses from Cloudflare's API have returned to nominal behavior and Accelerate has recovered.
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Incident record
Since April 2026 · Statuspage by Atlassian · 8 components checked every 5 minutesThe longest incident in the last year, Degraded performance and accessibility for Prisma products on April 14, 2026, ran for 16 hours. 36 maintenance windows announced in the same period.
Most affected components, last 12 months
- Prisma Accelerate15
- Prisma Postgres9
- Prisma Console4
- Prisma Compute1
- Prisma MCP Server1
Latest incidents
- Intermittent Connection Errors on Prisma Postgres
Description: We are investigating an increase in connections errors to Prisma Postgres. Affected users: All Regions Root cause: Currently unknown Workarounds…
- Degraded performance on Prisma Postgres for some users in US East.
Description: We've identified an issue causing disruption on some databases in US East. Affected users: Some users in US East. Root cause: Identified.…
- Accelerate is unable to provision new query engines in eu-west-3
Description: We have identified an upstream infrastructure provider capacity issue affecting the eu-west-3 region. Accelerate is experiencing intermittent…
- Started Oct 15, 2026, 07:34 PM UTC · Resolved Oct 15, 2026, 11:28 PM UTC · 3h 53m
- Started Sep 22, 2026, 06:47 PM UTC · Resolved Sep 22, 2026, 07:52 PM UTC · 1h 4m
- Started Sep 01, 2026, 06:52 AM UTC · Resolved Sep 01, 2026, 09:16 AM UTC · 2h 24m
- Started Aug 03, 2026, 10:01 AM UTC · Resolved Aug 03, 2026, 10:47 AM UTC · 46m
- Started Jul 31, 2026, 12:27 PM UTC · Resolved Jul 31, 2026, 01:27 PM UTC · 59m