Prisma Data experienced a notice incident on January 9, 2026 affecting Prisma Accelerate and Prisma Console and 1 more component, lasting 10h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2026, 01:43 PM UTC
Description: We've identified an issue where a small set of free tier users are depleting their usage quota faster than expected. We're currently investigating the issue and potential workarounds. Affected users: Small set of free tier users Root cause: Currently unknown Workarounds: None identified
- monitoring Jan 09, 2026, 01:48 PM UTC
The issue has been resolved and we're actively monitoring the situation.
- monitoring Jan 09, 2026, 04:18 PM UTC
We have confirmed this issue is related to an upstream provider and we are continuing to monitor the situation. During this time, usage data may also appear higher for some time ranges in the Prisma Console.
- resolved Jan 11, 2026, 10:44 AM UTC
This incident has been resolved.