Prisma Data incident

Singapore Network Connectivity Issues

Notice Resolved View vendor source →

Prisma Data experienced a notice incident on November 21, 2025 affecting Prisma Postgres, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 12:22 PM UTC
Resolved
Nov 21, 2025, 02:59 PM UTC
Duration
2h 37m
Detected by Pingoru
Nov 21, 2025, 12:22 PM UTC

Affected components

Prisma Postgres

Update timeline

  1. monitoring Nov 21, 2025, 12:22 PM UTC

    Description: We are monitoring ongoing network connectivity issues from an upstream provider causing some requests to Prisma Postgres to fail. Affected users: Asia Root cause: Upstream infrastructure provider Workarounds: None identified

  2. monitoring Nov 21, 2025, 12:40 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 21, 2025, 02:59 PM UTC

    The issue has been resolved by our upstream provider.