Prisma Data incident

Intermittent Connection Errors on Prisma Postgres

Minor Resolved View vendor source →

Prisma Data experienced a minor incident on October 15, 2026 affecting Prisma Compute, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 07:34 PM UTC
Resolved
Oct 15, 2026, 11:28 PM UTC
Duration
3h 53m
Detected by Pingoru
Oct 15, 2026, 07:34 PM UTC

Affected components

Prisma Compute

Update timeline

  1. investigating Oct 15, 2026, 07:34 PM UTC

    Description: We are investigating an increase in connections errors to Prisma Postgres. Affected users: All Regions Root cause: Currently unknown Workarounds: None identified

  2. identified Oct 15, 2026, 08:04 PM UTC

    The issue has been identified and we are rolling out a fix.

  3. identified Oct 15, 2026, 08:54 PM UTC

    A fix has been rolled out and errors are dropping.

  4. monitoring Oct 15, 2026, 09:32 PM UTC

    We are continuing to monitor. There has been no increase in errors.

  5. resolved Oct 15, 2026, 11:28 PM UTC

    We are continuing to observe healthy traffic to Prisma Postgres across all regions. This incident has been resolved.