Prisma Data incident

Prisma Postgres Direct TCP: Degraded service in us-east-1 and eu-central-1

Minor Resolved View vendor source →

Prisma Data experienced a minor incident on January 27, 2026 affecting Prisma Postgres, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 06:56 PM UTC
Resolved
Jan 27, 2026, 09:01 PM UTC
Duration
2h 4m
Detected by Pingoru
Jan 27, 2026, 06:56 PM UTC

Affected components

Prisma Postgres

Update timeline

  1. investigating Jan 27, 2026, 06:56 PM UTC

    Prisma Postgres Direct TCP is experiencing degraded service in our US East (Newark) and EU Central (Frankfurt) regions. We have identified the cause and are investigating a fix.

  2. monitoring Jan 27, 2026, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 09:01 PM UTC

    This incident has been resolved.