Prisma Data incident

Degraded performance and accessibility for Prisma products

Resolved after 16 hours 8 minutes, affecting Prisma Accelerate and Prisma Console, on April 14, 2026.

monitoring Apr 14, 2026, 12:44 PM UTC

Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures. We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages: - https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq - https://www.cloudflarestatus.com/incidents/213v4v7s7m97

Started
Apr 14, 2026, 12:44 PM UTC
Resolved
Apr 15, 2026, 04:53 AM UTC
Duration
16h 8m
Detected by Pingoru
Apr 14, 2026, 12:44 PM UTC

Affected components

Prisma AcceleratePrisma Console

Update timeline

  1. monitoring Apr 14, 2026, 12:44 PM UTC

    Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures. We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages: - https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq - https://www.cloudflarestatus.com/incidents/213v4v7s7m97

  2. resolved Apr 15, 2026, 04:53 AM UTC

    This incident has been resolved.

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