Plum Fintech experienced a minor incident on August 6, 2025 affecting Depositors, lasting 2d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Depositors
Update timeline
- identified Aug 06, 2025, 08:16 AM UTC
We are aware that some Combo Deposits did not process as expected. Please rest assured that we are working diligently to resolve this as quickly as possible. We're sorry for any inconvenience caused, and we appreciate your patience.
- monitoring Aug 06, 2025, 12:36 PM UTC
We have started running the Combo Depositors. We truly appreciate your patience while we work to resolve the issue.
- resolved Aug 08, 2025, 03:27 PM UTC
This incident has been resolved.