Resolved after 1 hour 4 minutes, affecting ➡️ Deposits, on July 3, 2025.
We're aware that some customers in the UK may be experiencing delays with their Direct Debit deposits that were due to settle on 2nd July. The issue is being investigated and worked on by our Tech team with the highest priority. Rest assured that your funds are safe in the meantime. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Jul 03, 2025, 09:58 AM UTC
We're aware that some customers in the UK may be experiencing delays with their Direct Debit deposits that were due to settle on 2nd July. The issue is being investigated and worked on by our Tech team with the highest priority. Rest assured that your funds are safe in the meantime. We apologise for any inconvenience caused.
- resolved Jul 03, 2025, 11:03 AM UTC
This incident has been resolved.
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