Plum Fintech incident

Temporary Issue Affecting Automated Rules

Plum Fintech experienced a notice incident on March 16, 2026 affecting Depositors, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started: Mar 16, 2026, 06:11 PM UTC
Resolved: Mar 19, 2026, 02:26 PM UTC
Duration: 2d 20h
Detected by Pingoru: Mar 16, 2026, 06:11 PM UTC

Affected components

Depositors

Update timeline

identified Mar 16, 2026, 06:11 PM UTC

We’re aware that some scheduled automated savings rules may not have run as intended for some customers earlier today. Our engineering team has identified the issue and is currently working to resolve it as quickly as possible. Apologies for any inconvenience this may cause, and thank you for your patience in the meantime.
monitoring Mar 17, 2026, 01:23 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 19, 2026, 02:26 PM UTC

This incident has been resolved.