Plum Fintech incident

Combo Depositor did not Run

Resolved after 2 days 7 hours, affecting Depositors, on August 6, 2025.

monitoring Aug 06, 2025, 12:36 PM UTC

We have started running the Combo Depositors. We truly appreciate your patience while we work to resolve the issue.

Started: Aug 06, 2025, 08:16 AM UTC
Resolved: Aug 08, 2025, 03:27 PM UTC
Duration: 2d 7h
Detected by Pingoru: Aug 06, 2025, 08:16 AM UTC

Affected components

Depositors

Update timeline

identified Aug 06, 2025, 08:16 AM UTC

We are aware that some Combo Deposits did not process as expected. Please rest assured that we are working diligently to resolve this as quickly as possible. We're sorry for any inconvenience caused, and we appreciate your patience.
monitoring Aug 06, 2025, 12:36 PM UTC

We have started running the Combo Depositors. We truly appreciate your patience while we work to resolve the issue.
resolved Aug 08, 2025, 03:27 PM UTC

This incident has been resolved.

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