Plum Fintech incident

Holiday Early Cutoff for Interest Pocket Withdrawals

Resolved on December 30, 2025.

resolved Dec 30, 2025, 06:47 PM UTC

On 31 December, due to the holiday period, our banking partner will close earlier than usual. This means that any interest pocket withdrawals requested after 10:00 UK time (instead of the usual 15:00 UK time) will be processed on the next business day, by the end of the day. Please keep this in mind when planning your withdrawals.

Started
Dec 30, 2025, 06:47 PM UTC
Resolved
Dec 30, 2025, 06:47 PM UTC
Duration
–
Detected by Pingoru
Dec 30, 2025, 06:47 PM UTC

Update timeline

  1. resolved Dec 30, 2025, 06:47 PM UTC

    On 31 December, due to the holiday period, our banking partner will close earlier than usual. This means that any interest pocket withdrawals requested after 10:00 UK time (instead of the usual 15:00 UK time) will be processed on the next business day, by the end of the day. Please keep this in mind when planning your withdrawals.

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